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FAST • RELIABLE • TRACKABLE
Shipping Policy
Free nationwide shipping on all orders, delivered in 2 days
Free Shipping
On all standard orders
UPS Ground
Professional delivery service
Continental US
48 states covered
Fully Insured
Every shipment protected
How We Ship
All orders placed on 2DaySigns.com ship via UPS Ground with free shipping included. We guarantee your order will be printed and shipped within 2 business days.
2DaySigns ships FOB (Free On Board) Shipping Point, which means the customer takes responsibility for the goods when they leave our facility and are picked up by the carrier.
Need expedited shipping? Expedited or freight shipments do not qualify for free shipping. Please contact Customer Service for rates and availability.
Coverage Area
We ship to all addresses in the continental United States (48 states) with free UPS Ground shipping.
Continental US Free UPS Ground shipping
Alaska & Hawaii Contact us for shipping quote
International We do not ship outside the US
Damaged Shipments
While rare, damage can occur during shipping. If you receive goods in damaged condition, follow these steps:
1
Notify Us Immediately
Contact us within 5 business days of receiving your shipment
2
Document the Damage
We may ask you to provide photos or proof of damage as a condition of refund or replacement
3
We'll Handle the Claim
We will file a freight claim on your behalf with the shipping carrier (UPS, FedEx, etc.)
4
Resolution
Claims typically take up to 7 business days. We'll issue a credit or send replacement goods at our discretion
Returns & Reshipments
Customer Responsibility
- Shipping charges for all Return Authorizations
- Return shipping costs if order is returned
- Reshipment costs for second delivery attempt
- Costs if order returned due to unavailability for signature
2DaySigns Responsibility
- Reshipment if return was due to our error
- All costs associated with correcting our mistakes
- Quality issues or production errors
Important: If a shipment is returned to 2DaySigns.com, the customer is responsible for both the return shipping costs and the costs for reshipment—unless the return was due to an error by 2DaySigns.
Special Situations
Signature Required
Some orders may be shipped with a signature requirement. It is the customer's responsibility to receive the package in a timely manner. If the order is returned because no one was available to sign, reshipment costs are the customer's responsibility.
Address Corrections
Address correction charges will be paid by the party that entered the information incorrectly:
- Customer entered address incorrectly: Customer pays address correction charge
- 2DaySigns entered address incorrectly: We pay the address correction charge
Expedited & Freight Shipping
Need faster delivery or have a large order requiring freight shipping? Contact our Customer Service team for rates and availability. These services do not qualify for free shipping.
Questions About Shipping?
Our Customer Service team is here to help with any shipping questions or special requests
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